Payment

To make a reservation we require an initial deposit of 10% (of total value - minimum £100). The remaining balance is payable in full 21 days prior to your date of arrival.

Amendments
An amendment charge of £25.00 will apply to any changes once your reservation has been made. Amendments made within 21 days of your arrival date will be treated as a cancellation if the stay is shortened (see below). Extensions of your stay within the 21-day period will be accepted subject to availability and payment of the amendment fee.

Cancellation
Should you wish to cancel your reservation we will refund your deposit but will deduct a 50% administration charge.  This is providing that we receive and acknowledge your written notification prior to the 21 days (see above).
Should your cancellation be made within the 21 day period, a refund may be made at the discretion of the apartment management, should we be able to re-let the apartment. *
We shall not offer refunds for non-arrivals or for earlier than planned for departures. For this reason we recommended you take out adequate insurance.

Security Deposit
Guests are required to provide a credit card imprint either prior to or on arrival. This is to cover the cost of any potential damages / breakages during the stay as well as any additional unpaid charges - telephone, broadband etc. All additional charges should be settled prior to your departure.

Arrival / Departure Times

Your check -in time is between 14.00 hrs and 16.00 hrs and your check- out is 11.00 hrs.
Should you require an earlier or later check-in then we should be advised at the earliest opportunity and will be strictly subject to availability.
If you wish to guarantee an early check-in then we recommend that the apartment is booked from the previous night.
We do not have the facility to store luggage either prior to or after your stay.

Contact

Should you be unsure or in need of more information, please do not hesitate to contact one of our property specialists on +44(0)7841 124440.

* A refund may be given at the discretion of the apartment management should we be able to re-let the apartment over the booking period you have cancelled.